COVID-19 has changed the world seemingly overnight. Hourly workforce businesses have been forced to adapt to unprecedented challenges, as an increasing number becoming “essential industries” and lead national response efforts.
Perhaps you are amongst the janitorial businesses assembling task forces for disinfecting city streets, schools, and grocery stores (in addition to medical facilities and private offices) – or manufacturing plants now producing Personal Protective Equipment, medical apparatus, and other essential goods for shortages. Others of you may be facing worker layoffs, understaffed operations, and newfound human resource obstacles such as managing skeleton crews effectively from home for the first time.
Regardless of your industry – everyone is facing ongoing challenges. Luckily, workforce management obstacles have much simpler solutions. Real time alerts and scheduling technology help solve problems proactively to control labor costs during times of change and uncertainty.
Real Time Alerts
Think of real time alerts as your instantaneous defense mechanism against the labor issues regularly hurting your operation. There are many email or text alerts to choose from, which can be set up from within your workforce management system. For example, you can choose to be notified when:
- An employee is about to reach overtime
- A worker has failed to clock in as scheduled
- There aren’t enough workers at a worksite or operational line
- A job site is about to go over budget
- A worker reports an accident during their clock-out (check out safe workday attestation questions!)
- An employee misses a meal break
With real time alerts, your team can focus on the day-to-day obstacles and needs of your employees instead of your bottom line. Your business will be safe from unnecessary setbacks because you’ll be aware of potential issues long before they happen.
Real Time Scheduling
Scheduling is just as vital - both for the health of your employees and success of your operation. The last thing you and your employees need is last-minute scheduling mishaps – especially not during periods of uncertainty.
If you are operating with skeleton crews and struggling to maintain full worksite activity, you will need advanced scheduling capabilities to keep understaffed lines flowing with the proper number of available, healthy workers. For employers managing certified COVID-19 responders for public sanitation projects, there’s a need to be able to schedule by qualification and proximity.
Additionally, make sure your workforce management software has these capabilities for managing unexpected scheduling needs:
- Open shift bidding - Allowing managers to post open shifts (either via an online portal or on the time clocks themselves), so eligible workers can volunteer to fill them.
- Scheduling automated meal breaks - Meal breaks are notoriously difficult to comply with – this simplifies things for you and your employees.
- The ability to automatically split schedules for employees who work multiple tasks or shifts.
- Warnings for when a proposed schedule will result in overtime so you can revise schedules that limit overtime costs.
EPAY Helps You Manage with Certainty
At EPAY, we’ve made hourly workforce management challenges our software’s primary target. That includes complex scheduling challenges and maintaining labor costs. Our workforce management software can aid your business during crises in all the ways mentioned above, and so much more. Build out schedules, copy and extend various assignments… and make all the changes you need as they arise. Get a demo of our scheduling and alerts today!
Looking for more help on COVID-19, see our resource page for more resources and guidance!