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Pandemic Ready: Upskilling and Reskilling Hourly Workers in 2021

June 14, 2021 - minute read

Employers have had to embrace new levels of workforce management to push beyond the newfound limitations and demands created by the COVID-19 pandemic. As industries like manufacturing continue to increase their production output with limited workforces and worksite resources, many businesses risk losing their most valuable business asset without reinvesting in the development of their existing employees.

Training is not only a major asset towards preparing workers for their various duties… it’s the backbone that shapes your company culture and keeps employees safe during periods of upheaval and uncertainty. Upskilling and reskilling, in particular, have become even more necessary to extend the capabilities of your existing employees. They save time and money that would otherwise be spent on recruiting and hiring new talent, and they also combat turnover during a time when valued workers cannot afford to be lost.

In light of the social and financial pressures accompanying COVID-19, let’s discuss the benefits of upskilling and reskilling your workers… as well as some tips and technological solutions for making your HR workload lighter!

Upskilling & Reskilling During the Pandemic

Training up your existing hourly workforce is vital now that we know supply chain disruptions, drops in consumption demand, and even federally mandated shutdowns can occur at any time. You need a workforce that can adapt to industry changes, and whose managers and employees can learn multiple roles, keep up with regulatory changes, and adapt to new operational obstacles fast.

Upskilling teaches workers new skills, while reskilling refers to the process of teaching skills to an employee in order for them do a different job. Both aim to shrink your workforce’s skills gap, develop top employees and safeguard the value of your operation during unprecedented numbers of furloughs/lay-offs and high unemployment rates of 2020.

Overcoming Training Difficulties Amid COVID-19

Depending on your industry, you may have distributed employees and limited on-site options to consider when it comes to training. Without traditional desk environments or meeting rooms for lessons and test-taking, your workforce may even lack a convenient space in which to continue the training of your existing employees. To complicate matters further, pandemic guidelines around social distancing and staggering shifts are still part of our foreseeable future, creating additional challenges.

Luckily, in addition to collaborative cross-training methods, written and visual aids, and online seminars… learning and development technology can help upskill, reskill, and certify your employees without the need to disrupt your operations.

Some additional tips for upskilling during the pandemic, include:

  • Define your workforce’s upskilling priorities, so you don’t put too much on your employees’ plates all at once.
  • Track the completion of training courses and evaluate employees’ performances, so you know whether or not your workers are engaged with the training and retaining the most important information.
  • Empower employees to complete training at their own pace to reduce stress and keep morale high.
  • Offer assistance and incentives for self-motivated employees looking to expand their own skillsets beyond those part of mandatory upskilling sessions.
  • Offer mobile-friendly options, such as for phones and tablets, especially if you are unable to provide access to desktops to employees who do not own their own personal computers.

Check out, “5 Reasons Your LMS Matters More than Ever” to learn how an online learning platform can help upskill workers, maintain safer operations, cultivate strong managers, and more.

Upskilling & Reskilling with a Learning Management Solution (LMS)

At a time when employee training, cross-training, and upskilling is a necessity for most businesses, EPAY Systems is proud to offer EPAY Learning… an online, on-demand learning management system (LMS) that makes it easy to expand and enrich your upskilling and training initiatives.

With EPAY Learning, you’ll be able to combine instructor-led training features with a wide array of digital and video coursework residing in our system. It is flexible and allows you to upload documents, PDFs, PowerPoint presentations, videos, and even drag-and-drop your own personalized content. As part of our full Human Capital Management (HCM) system, our LMS also offers course completion certificates which can be tracked with our performance management system.

With over 10,000 ready-to-go courses plus the ability to create and upload your own training materials, upskilling and reskilling have never been easier. Ready to elevate the engagement and skills development of your workforce? Download, “EPAY Learning: A New Training Solution for Employers with an Hourly Workforce” or request a free, personalized demo today!

Filed Under: Manufacturing Learning and Development