In light of the escalating expectations that technology and automation have put on hourly workforce productivity, employers are facing increased pressure to keep up with machines. According to the National Safety Council, work-related injuries totaled 4.5 million in 2017, with total related costs amounting to $161.5 billion. That includes wage and productivity losses, medical expenses, administrative expenses, property damage, and additional costs to employers.
A large contributing factor to this epidemic of workplace injuries is actually employee burnout—i.e., the exhaustion, inefficiency and negative attitude that can result from chronic workplace stress. Now considered an officially diagnosable condition, recent studies have suggested that worker burnout often has a direct impact on employees’ safety. More specifically, burnout has been shown to affect employees’ awareness of their surroundings and their capacity to maintain proper worksite conditions and machinery usage, as well as delayed responses to emergencies, poor driving, interpersonal fighting, and strain caused by falling behind in work-related tasks.
It’s clear that, in 2020, the pressure to keep up with industry competition and demand- whether it concerns production at a manufacturing plant, progress at a construction site, or long hours at a business services, staffing, or warehouse location- has created complications for employers trying to maintain the health and morale of their workers.
If you don’t take steps to manage burnout, your business not only faces increased costs associated with injury, but other consequences as well. Burnout creates compliance risks, increases the likelihood of lawsuits, ensures higher rates of turnover and hiring issues, and creates endless administrative stress around scheduling and workers’ comp management.
Top 3 Workforce Management Solutions for Lowering Burnout
Luckily, many of the unnecessary costs associated with burnout and workforce injury can be avoided with the right workforce management approach and tools. Check out a trio of industry-leading solutions for boosting productivity, while preventing employee burnout!
- Analytics - If you haven’t started using analytics as part of your workforce optimization, staying on top of the metrics which drive burnout and productivity issues can devour too much of your managers’ time and effort. Using KPI dashboards, ad-hoc reporting, and similar features will help you gain active insight into all the data flowing in and around your operation, including factors like total workforce productivity, and overtime incurred by employee, manager or worksite. It can help you pinpoint where your highest rates of turnover are occurring. It can even allow you to identify the causes behind specific trends, such as absenteeism. Once you have greater visibility into your labor trends, you are able to spot and prevent issues before they even occur.
- Cloud-based Scheduling Software: Modern scheduling software often includes features such as shift bidding and swapping, messaging or alert capabilities, and even the approval of hours by worksite supervisors or clients. These extra features help monitor the needs of your employees as means to manage expectations, facilitate trust, and promote communication between your supervisors and employees, so burnout can be identified and properly managed from the moment it sets in. Having more convenient and optimized communication over the sign-off of employee hours helps keep overtime in check and ensure regular insight into who isn’t showing up for shifts and is making more work for other employees. Bonus: it also gives employees some scheduling flexibility, so they can better manage their time and their health, which translates to less burnout and enhanced workflow.
- Learning Management Systems: LMS platforms may seem somewhat unnecessary depending on your business. However, making sure your workers have access to training and complete it properly during onboarding will helps retain workers longer (a plus for productivity), while giving employees an enforceable, trackable training tool for greater job safety and productively. Without proper preparation, untrained employees are more likely to injure themselves, struggle to use resources, or reach out for help when they start to falter, and possibly failing to meet the requirements of their positions. In other words, they’re more likely to burn out, miss work, and disrupt your overall productivity.
Workforce Management with EPAY Systems
In addition to powerful workforce management software, progressive HR techniques and technology, have proven it’s possible to boost productivity without exhausting your workforce. With EPAY’s full Human Capital Management (HCM) solution, you get all these features and more. It’s one of the most powerful workforce management systems available, and it’s the only one built for the hourly, distributed workforce.
In addition, our HR solution offers applicant tracking modules, HR management, benefits administration, time and labor management, payroll and tax processing, and a performance management solution. From hire to retire, EPAY elevates efficiency for the hourly workforce. See how we can transform your business today! Check out our quick overview video.